Submit a request
Check your existing requests
How do I register on HomeShop18.com?
Do I need a HomeShop18.com account for making a purchase?
I forgot my login password. What do I do?
What is My Account?
What is Shopping Cart?
What is My Wishlist?
Do you sell brand vouchers on your site?
My friend’s birthday is coming up. Was wondering if I could gift him a HomeShop18 gift voucher.
I received a HomeShop18 gift voucher but I am not sure what to do with it...
Placing an Order
How do I place an order on HomeShop18.com?
Can I purchase the products I saw on the HomeShop18 TV channel through website?
Some products on the site have "Notify me" button in place on "Buy now". Why?
How safe is it to transact through credit card or internet banking at HomeShop18.com?
What are the payment options available on HomeShop18.com?
Which debit cards are supported on HomeShop18.com?
Payment - Airtel Money
What is airtel money?
What can you do with it?
What are the benefits of it?
Payment - EMI
What is EMI payment option?
Which credit cards are accepted under the EMI scheme?
Is there a minimum or maximum order value required to avail the EMI option?
EMI Payment - T&C
EMI Payment - T&C
Tracking an Order
How can I track the status of my order?
Where do I find my order/sub-order number?
What do different order status messages mean?
What is the average delivery time?
What are the delivery charges?
Does HomeShop18 deliver outside India?
I purchased a product from HomeShop18 and the product is not working as expected after one month. What should I do?
I did not get a bill/invoice with the product that was delivered to me!
I bought an imported product from HomeShop18.com which started facing functional issues three months later. How can I avail service for the same?
Siemens Service Centers List
BSNL Champion Service Center List
Hyundai Service Center List
Refunds and Cancellations
How do I cancel an order on HomeShop18.com?
One of the orders, for which payment was made via internet banking, has been cancelled. How and when should I expect the refund?
My refund cheque has been pending for a while now. Whom should I contact to get the exact status?
I bought a product from HomeShop18 and want to write a review about that. How and where can I do that?
I posted a review on HomeShop18.com a few days ago but it has still not been published. Why?
Is there a format I should be following while posting helpful reviews?
I have some suggestions with regards to your service. Where should I post it?
How do I reach your customer support?
I stay near your office. Can I visit your office to buy what I want?
Redeemable Locations for Gift Vouchers
United Colors Of Benetton
The Four Fountains Spa
How does HomeShop18 protect my privacy?
Partnering with HomeShop18
I want to showcase my products on HomeShop18. How should I proceed?
HomeShop18 TV Channel
How are you related to the HomeShop18 TV channel?
Can I buy the products shown on TV from the website?
Where can I watch HomeShop18 TV channel?
Yatra Travel Voucher Terms & Conditions
Important Information regarding Shipment of LCD & LED TVs
How to Use?
How to use Bum Genius Baby Diapers?
How to use Flip Baby Diapers?
Instructions for Use & Care: Le Creuset Kettle
Kids & Baby Category Size Chart
TRAI Regulations | SMS Notifications
Web Promotions - Terms and Conditions
How To Use: Moserbaer Biometric 16 GB Pen Drive
Redeem Free Norton Antivirus With HP Pen Drives
Gigaset Phones - Important Note By The Company
Samsung Own Now Offer - FAQ
What is Samsung EMI Offer?
On what products is the Samsung EMI offer applicable?
Which bank’s credit cards are accepted under the Samsung EMI Offer?
Samsung EMI - Own Now Offer FAQs (Jul...
TV Promotions - Terms and Conditions
Free Vodafone 21.1 Mbps 3G Dongle K4201i With 8 Months Usage Plan
Republic day 2014, Promotion T&C
The Great Indian Bazaar:Saare Jahaan Se sasta!, 17th Jan – 31st Jan 2014
TV promotion Winners' List for 2013
Winners' List - Dec. 2013
Winners' List from 18th October - 10th November 2013 [other prizes]
Winners' List from 18th October – 10th November 2013 [Samsung 32" LED]
TV promotion Winners' List for 2014
Winners' List - Jan. 2014
Winners' List - Feb. 2014
What is an e-voucher?
Can an e-voucher of value less than the cart value be used to make the payment?
Whom do I contact for doubts related to e-vouchers?
Support Ticket System