Offer Redemption Process
1. Log on to www.hp.com/in/happynewyear and register on or before 28th January ’2014 to avail the offer.
2. Select your HP products while registering. Within 72 hours of registration, an order confirmation email will be sent to your registered email id confirming the products selected and the amount that you need to pay via an ‘At Par’ Cheque/Demand Draft(if applicable).
3. Cheque/Demand Draft to be issued in the name of "Solutions Integrated Marketing Services Pvt Ltd"
4. Kindly ensure that all the following documents are received at our Redemption cell by 7th February’2014, failing which claim will not be processed.
a) Identity Proof
b) Copy of Invoice
c) Cut of Barcode Sticker from the Carton of the Notebook
d) Cheque/DD of Differential amount ( if applicable)
5. The documents need to be sent to the following address
HP Redemption Cell,
Solutions Integrated Marketing Services Pvt Ltd
C/O Jeena & Company Ltd, E-5/B1 Mohan Co-operative Extn. Industrial Area,
Mathura Road, Badarpur,
New Delhi – 110044
6. Once claim is approved:
Warranty certificate will be emailed within 30 days. HP Products and Norton Internet Security coupon will be dispatched within 30 days
Terms & Conditions
1. This offer is ONLY valid for end customer purchases made between 10th December, 2013 and 27th January, 2014.
2. The last date for customer to register at www.hp.com/in/happynewyear is 28th January,2014 and all documents have to reach Solutions Integrated Marketing Services Pvt Ltd by 7th February’2014. Claim will be Rejected if these timelines are not followed.
3. If the customer registers by 28th January 2014, but his/her claim documents do not reach HP Redemption Desk by 7th February, 2014, the customer will be ineligible for the offer.
4. The validation of your document submission , product selection , balance amount (if applicable), will be done within 7 days of receipt of your documents by Solutions Integrated Marketing Services Pvt. Ltd. An email will be sent to your registered mail id providing whether your claim is approved / rejected or requires further clarification.
5. The digital Carepaq certificate for additional 2 years onsite warranty ( if applicable ) and the products which are redeemed(if approved)will be issued to the customer within 30 days of the approval of claim / realization of the cheque. For desktops, the onsite warranty for 3 years is already upgraded.
6. Please note that the claim will be processed ONLY if the Name on the invoice, identity proof and the name registered on the registration site is same. We request your attention to this point and request you to submit appropriate details to ensure timely claim approval.
7. All customer queries regarding the offer can be directed to firstname.lastname@example.org
8. Once the order has been placed after registration and redemption process , that order can neither be cancelled nor modified.
9. HP shall not be held responsible for any delay in communication with regard to this offer. Offer can be withdrawn or changed by HP without any notice
For detailed Terms and Conditions, please visit http://www.hp.com/in/happynewyear