What do different order status messages mean?

OUP – Order Under process

During the course of online payment, the payment gateway processes your payment and permits authorisation, until then the order remains under processing.



The payment gateway authorises the payment and your order is duly verified and accepted.


Cargo Ready:

Your status shows Cargo Ready when the merchant has packed your product and kept it ready for collection by the courier service.


AWB No. Generated:

Once the order is handed over to the courier service, an AWB number is generated. This number is unique to the courier and can be used to track the status of the order.


Order Shipped:

Order is shipped from the courier office and is on its way to your delivery address.


Order Delivered:

Order is handed to you or an authorised recipient on your behalf at the delivery address given by you.

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