I posted a review on HomeShop18.com a few days ago but it has still not been published. Why?

Every submitted review goes through a moderation process.

  • Submitted reviews are scanned for abusive language, irrelevant information and spam
  • Only reviews about the product quality are approved. Service-related issues are addressed via ticketing system (My Account>Order Information>My Support Tickets>Submit Ticket)
  • If a review consists of feedback on product as well as service quality, then it’s approved only if information about quality of the product is substantial
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