According to the TRAI regulations, implemented on 27th September, 2012, we are unable to send all Order Confirmation / Shipment / Delivery SMS notifications to the DND registered users.
Even though we try to keep you informed via email, a lot of the shipment related communication happens via SMS, it is advisable that you subscribe to partial DND (explained below).
You will receive SMS alerts only between 9 AM to 9 PM. SMS alerts for any transactions conducted post 9 PM will be sent out the next day.
What you need to do?
If you wish to continue to receive Order Confirmation / Shipment / Delivery SMS notifications for your transactions on homeshop18.com, please do ONE of the following:
- Send "START 5" to 1909 to activate partial-DND, allowing you to receive SMS alerts from all 'Consumer Goods' companies
- Send "STOP" to 1909 to de-register from DND